Sceith Posted November 4, 2015 Report Share Posted November 4, 2015 I've been using this headset for just under a year, and it seems like the cord/wire has started to break. The audio is cutting out half the time, and the microphone doesn't work anymore. Is there any way I can purchase the cord separately, preferably not online? CONNECTOR 3.5MM PLUG&USB CABLE LENGTH 1.8 METERS Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 5, 2015 Report Share Posted November 5, 2015 Hi, where are you from? Quote Link to comment Share on other sites More sharing options...
Sceith Posted November 5, 2015 Author Report Share Posted November 5, 2015 I'm in BC, Canada. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 5, 2015 Report Share Posted November 5, 2015 Please contact our customer support at: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote Link to comment Share on other sites More sharing options...
frankbaugh1 Posted September 10, 2016 Report Share Posted September 10, 2016 Hi, Firstly please excuse my ignorance. I am seriously considering purchasing the E-Sports Level 10M Headset, for my Grandson to Game with on the computer when he is visiting. But I would like to use them with my HIFI set up when he is not around, for connection ( 35mm jack) the supplied mobile lead that comes with this headset looks like it would do the job. BUT it wouldn't be long enough, any ideas would be really helpful, I am over in the UK I have attempted to get more information from sellers here and they refer me back to Thermaltake. Regards Frank. Quote Link to comment Share on other sites More sharing options...
Tt David Posted September 12, 2016 Report Share Posted September 12, 2016 Do you mean that you need some products like this one? Quote Link to comment Share on other sites More sharing options...
frankbaugh1 Posted September 12, 2016 Report Share Posted September 12, 2016 Yes this looks like it would do the job. Quote Link to comment Share on other sites More sharing options...
Tt David Posted September 19, 2016 Report Share Posted September 19, 2016 Well, you can buy it in Amazon UK Quote Link to comment Share on other sites More sharing options...
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