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jeniusg

Case not syncing

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I got an MSI b450 gaming plus and I got the Thermaltake V200 case. In the MSI mystic light app, all the light effects are not doing anything to do the case. The RGB board cable is plugged into the JRGB1 as it said in Thermaltake. What's wrong?

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Can you share the solve? I have a similar issue. I attached the cable with the female connector to jrgb2 (the cable with the extra male 4pin near the female one) but I'm not sure if I'm missing something. I seen the mobo in on the bottom of the fan controller but not sure how to connect it

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