Trystan Posted June 11, 2019 Report Share Posted June 11, 2019 I have a brand new iRGB 850w Platinum PSU It was working previously, now i cant launch the app, it says "Could not setup a connection with power supply" I have tried both usb 2.0 headers on motherboard (Brand new Z370-F) and i have even tried a normal mini-usb B to usb type A cable from my camera. Every time i connect it, i can hear windows reconsie it, then it gets "setup" successfully. It comes up in device manager as a "HID-compliant vendor-defined device" under the human interface devices section/ What i have tried: -Uninstalling and reinstalling -Different usb cables -Different usb 2.0 ports -Trying a different version of the application Quote Link to comment Share on other sites More sharing options...
Trystan Posted June 11, 2019 Author Report Share Posted June 11, 2019 SOLVED: You must close TT RGB PLUS software and any other software that may take control of your psu RGB's in the background. Then change the RGB settings in DPS G then close that and open the TT RGB PLUS software if you want to keep your fans actually changing colour not frozen in one state haha. Ill leave this thread open to help others Quote Link to comment Share on other sites More sharing options...
JeffWu Posted June 11, 2019 Report Share Posted June 11, 2019 Hi sir Our R&D team have solved this issue, please try again with this version. If still have any problem, please contact me, thank you! Tt_DPS_G_App_Global_Ver3.1.75.zip Trystan 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.