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Blacxduet stopped working

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I've had a BlacXduet for about 18 months now, with no problems.  Recently it was not recognized on a restart, so I assumed it was the drive.  I have 4 other drives so I moved the system to my Surface plugged it all back in, restarted my surface.  Docked a drive...nothing.

I can feel the drive spinning, but nothing is happening at all in windows explorer.  Same thing on all 4 drives!

Any ideas how I can troubleshoot the problem?

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