Murray654 Posted November 4, 2019 Report Share Posted November 4, 2019 Hi, Gaming Mouse is installed but get the error "unable to detect fingerprint reader. Verify that the fingerprint reader is properly configured and try again." Windows 10 Pro 64bit Please advise... Quote Link to comment Share on other sites More sharing options...
TarTarus Posted January 28, 2020 Report Share Posted January 28, 2020 Hey, I have the same problem. Found any fixes yet? Quote Link to comment Share on other sites More sharing options...
Murray654 Posted February 17, 2020 Author Report Share Posted February 17, 2020 Sorry for delay in response. The notification for this was in the spam. no, I emailed Thermaltake support they said "I do apologize for the delay reply to your request. It looks like there might be a issue with the chip inside that is causing it not to work. I have linked our RMA site below for RMA replacement of your mouse." I tried to return the mouse where I bought it but have not heard anything back... now I cant find the proof I returned it... Quote Link to comment Share on other sites More sharing options...
noticetax Posted November 19, 2023 Report Share Posted November 19, 2023 Encountering difficulties with the Thermaltake Black FP Gaming Mouse's fingerprint reader? Users have reported issues related to the reader not being detected. To resolve this problem, ensure that your device drivers are up to date and compatible with your system. For more detailed instructions and troubleshooting tips, visit the official Thermaltake support page. In other news, if you're a business owner, it's crucial to issue a "notice to reader financial statements" for transparent and accurate financial reporting. Quote Link to comment Share on other sites More sharing options...
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