daleandr2015 Posted November 12, 2019 Report Share Posted November 12, 2019 I would like to order a replacement set of modular PSU cables which come with the Thermaltake Toughpower GF1 ARGB 750W power supply. I have submitted a support ticket previously but I have not received any acknowledgement of my ticket or a reply. Is there a process I should be following to request these parts that anyone is familiar with? Quote Link to comment Share on other sites More sharing options...
TT0987 Posted November 12, 2019 Report Share Posted November 12, 2019 Hi ! Could you please contact with our customer service via Email cs3@thermaltake.com.tw Thank you Quote Link to comment Share on other sites More sharing options...
jansothdss Posted December 8, 2019 Report Share Posted December 8, 2019 On 11/12/2019 at 12:45 PM, daleandr2015 said: I would like to order a replacement set of modular PSU cables which come with the Thermaltake Toughpower GF1 ARGB 750W power supply. I have submitted a support ticket previously but I have not received any acknowledgement of my ticket or a reply. Is there a process I should be following to request these parts that anyone is familiar with? Am facing the same problem. Hope anyone here can help me too. Thanks in advance. Regards, Quote Link to comment Share on other sites More sharing options...
TT0987 Posted December 11, 2019 Report Share Posted December 11, 2019 Hi ! Could you please contact with our customer service via Email cs3@thermaltake.com.tw Thank you Quote Link to comment Share on other sites More sharing options...
xAtomicPunkx Posted December 19, 2019 Report Share Posted December 19, 2019 Okay, I have been trying for a week now to find a contact at Thermaltake (USA branch) to request a replacement cable for a Thermaltake Smart ProRGB 750 W Power Supply. I need the connector for the CPU plug on the motherboard with the (4+4) pins on one end and 8 pins on the other. I am in the USA. Everytime I send an email to the only contact I found(cs3@thermaltake.com.tw) for Thermaltake I get a response saying my email had been forwarded to the USA branch! It has been 5 days now and no response from anyone. I would like to think my decision to go with thermaltake all these years was the right one. But I am beginning to think otherwise!! The reason I purchased the MODULAR power supply was so that I could replace cables. Otherwise, whats the point in buying a MODULAR power supply. If someone has a contact for USA support I would much appreciate it. Thanks! Quote Link to comment Share on other sites More sharing options...
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