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Replacement modular PSU cables


daleandr2015

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I would like to order a replacement set of modular PSU cables which come with the Thermaltake Toughpower GF1 ARGB 750W power supply. I have submitted a support ticket previously but I have not received any acknowledgement of my ticket or a reply. Is there a process I should be following to request these parts that anyone is familiar with?

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  • 4 weeks later...
On 11/12/2019 at 12:45 PM, daleandr2015 said:

I would like to order a replacement set of modular PSU cables which come with the Thermaltake Toughpower GF1 ARGB 750W power supply. I have submitted a support ticket previously but I have not received any acknowledgement of my ticket or a reply. Is there a process I should be following to request these parts that anyone is familiar with?

Am facing the same problem. Hope anyone here can help me too. Thanks in advance. Regards,
 

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  • 2 weeks later...

Okay, I have been trying for a week now to find a contact at Thermaltake (USA branch) to request a replacement cable for a Thermaltake Smart ProRGB 750 W Power Supply. I need the connector for the CPU plug on the motherboard with the (4+4) pins on one end and 8 pins on the other. I am in the USA. Everytime I send an email to the only contact I found(cs3@thermaltake.com.tw) for Thermaltake I get a response saying my email had been forwarded to the USA branch! It has been 5 days now and no response from anyone. I would like to think my decision to go with thermaltake all these years was the right one. But I am beginning to think otherwise!! The reason I purchased the MODULAR power supply was so that I could replace cables. Otherwise, whats the point in buying a MODULAR power supply. If someone has a contact for USA support I would much appreciate it. Thanks!

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