Bekrah Posted February 16, 2020 Report Share Posted February 16, 2020 NeonMaker won’t recognize any of the 2 controllers on my system. Your website says that NeonMaker is comparable with Riing Plus fans. Which on is it? Please clarify. Are they compatible or not? CPU: Intel i7-8700K (Coffee Lake) AIO: NZXT Krakken X62 GPU: Gigabyte AORUS RTX 2080ti MOBO: MSI Z370 GODLIKE GAMING MEMORY: G.SKILL Trident Z RGB (32GB) DDR4 (3600MHz) OC’d M.2: (NVMe) Samsung 960 EVO (256GB) (OS/Apps) SSD 1: 2TB (Games) SSD 2: 1TB (Games) SSD 3: 1TB (Games) SSD 4: 750GB (Games) SSD 5: 500GB (Media) PSU: EVGA SuperNOVA 1000 (Fully Modular) FANS: Thermaltake Riing Plus 12 Premium Edition (x6) FANS: Thermaltake Riing Plus 14 Premium Edition (x3) OS: Windows 10 (64 bit) UPDATE: I reached out to Thermaltake customer and ThermalMike himself responded back telling me that they are hard at work getting the NeonMaker up to speed to work with all Thermaltake RGB fans/controllers including the Riing Plus series. He says to keep a eye out on NeonMaker software update. Quote Link to comment Share on other sites More sharing options...
Zagdima Posted February 18, 2020 Report Share Posted February 18, 2020 They change Text. It now not supports only Riing Quad controller Quote Link to comment Share on other sites More sharing options...
Bekrah Posted February 18, 2020 Author Report Share Posted February 18, 2020 1 hour ago, Zagdima said: They change Text. It now not supports only Riing Quad controller Did they update all of the video footage claiming that NeonMaker isn’t compatible with anytime outside of the Riing Quad Controller as well? At the 8:20 mark in this particular video, Thermal Mike says that the NeonMaker software is compatible with their entire ecosystem. He then confirms at 11:00 that the Riing Plus fans also fall into that category. https://youtu.be/MB00oKX-j3w Quote Link to comment Share on other sites More sharing options...
Zagdima Posted February 19, 2020 Report Share Posted February 19, 2020 Yea i see, but why they remove text from the page of neon maker. Quote Link to comment Share on other sites More sharing options...
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