Hi Josh,
thank you for your reply. It looks like the mouse is working properly but is not listed as Thermaltake mouse in device manager, therefore, I can only install the main driver, but cannot install anything else as the system doesn't see it.
It seems to be installed as an ordinary, system mouse (however in the control panel there is a hardware called Tt eSports Black Element) All the buttons and wheel work with no problems, I just cannot open the main software to change any settings
I'm a bit lost because I had no problems with the software before reinstalling the Windows and I had all the same drivers- I didn't change any hardware in my computer