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JingleBalls posted a topic in Case FanI contacted Thermaltake Australia support a few weeks ago about the Ryzen issue with the controller. They advised soon a replacement controller would be available. Just arrived today, all works perfectly now. If you have an issue with the Riing RGB software not loading on a Ryzen system and you have installed the hardware and software correctly, contact Thermaltake support and they will organise a new compatible controller to be sent.