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BlacX Duet design / manufacturing issues STU0014U

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Just reading the problems here leads me to believe the BlackX has severe manufacturing or hardware design problems.  I would never buy another one of this version and probably go with someone who has a better representation.  There name is sort of a copy of Thermallake...  Well known in the industry.  Copying a similar name is purely strategic and they can get away with it.


I have a defective unit after owning it for exactly one year almost to the day.  I am curious what kind of hoops I will have to jump through.  I am hoping for good customer service <crossing my fingers> since I emailed them.


We will see.


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