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Challenger Prime Software Error

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I just purchased the Challenger Prime gaming keyboard about an hour ago at a local store. I downloaded the software off the site, and I launched it and the installer came out. however, after going into the installer option after entering setup.exe, it says "String_ER_Create_Reg was not found in the string table", then "ER_Create_Reg". I noticed a couple of other people also have the same problem, so I hope I will get a response as soon as possible with a solution!

post-106836-0-03399000-1484465786_thumb.png

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I don't have admin rights on this laptop, and I am running windows 10. Maybe that's the problem

I'll be trying to get a refund soon, but this keyboard definitely has caused me a lot of trouble and I will be leaving a negative rating

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