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Challenger Prime Software Error


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5 replies to this topic

#1
Someone

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I just purchased the Challenger Prime gaming keyboard about an hour ago at a local store. I downloaded the software off the site, and I launched it and the installer came out. however, after going into the installer option after entering setup.exe, it says "String_ER_Create_Reg was not found in the string table", then "ER_Create_Reg". I noticed a couple of other people also have the same problem, so I hope I will get a response as soon as possible with a solution!

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#2
Tt David

Tt David

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Did you unzip the whole file in C drive? 



#3
Someone

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Yes! 

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  • keyboard drive.PNG


#4
Tt David

Tt David

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 I would try unzipping the program to your desktop and running it as an Administrator.

 

Here is some solution for your reference: https://social.techn...7itproappcompat



#5
Someone

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I don't have admin rights on this laptop, and I am running windows 10. Maybe that's the problem

I'll be trying to get a refund soon, but this keyboard definitely has caused me a lot of trouble and I will be leaving a negative rating



#6
Tt David

Tt David

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We're very sorry for the inconvenience. If possible you can contact our customer service for more support, thank you: http://my.ttesports....csWarranty.aspx 






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