Someone Posted January 15, 2017 Report Share Posted January 15, 2017 I just purchased the Challenger Prime gaming keyboard about an hour ago at a local store. I downloaded the software off the site, and I launched it and the installer came out. however, after going into the installer option after entering setup.exe, it says "String_ER_Create_Reg was not found in the string table", then "ER_Create_Reg". I noticed a couple of other people also have the same problem, so I hope I will get a response as soon as possible with a solution! Quote Link to comment Share on other sites More sharing options...
Tt David Posted January 16, 2017 Report Share Posted January 16, 2017 Did you unzip the whole file in C drive? Quote Link to comment Share on other sites More sharing options...
Someone Posted January 16, 2017 Author Report Share Posted January 16, 2017 Yes! Quote Link to comment Share on other sites More sharing options...
Tt David Posted January 16, 2017 Report Share Posted January 16, 2017 I would try unzipping the program to your desktop and running it as an Administrator. Here is some solution for your reference: https://social.technet.microsoft.com/Forums/en-US/3abe3f62-7340-455a-ad48-80e3676192f4/error-windowstring-productname-was-not-found-in-the-string-table?forum=w7itproappcompat Quote Link to comment Share on other sites More sharing options...
Someone Posted January 16, 2017 Author Report Share Posted January 16, 2017 I don't have admin rights on this laptop, and I am running windows 10. Maybe that's the problem I'll be trying to get a refund soon, but this keyboard definitely has caused me a lot of trouble and I will be leaving a negative rating Quote Link to comment Share on other sites More sharing options...
Tt David Posted January 17, 2017 Report Share Posted January 17, 2017 We're very sorry for the inconvenience. If possible you can contact our customer service for more support, thank you: http://my.ttesports.com/csWarranty.aspx Quote Link to comment Share on other sites More sharing options...
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