Poseidon Z Keyboard Issue

[fishun]

Hi, I'm having quite the issue with my Poseidon Z. 

 

Every time I type the characters "y" "n" "a" or "h", my keyboard will randomly type an additional 1-2 "m" characters before or after what I just typed. EX: 

 

Typing "y" 5 times with my laptop keyboard: 

 

yyyyy

 

and with the Poseidon:

 

ymmymmymymmymm

 

I've tried cleaning it, uninstalling driver, and switching usb ports, hasn't helped. I've got the finals of a gaming tournament in 2 days and I was hoping to get this fixed by then, thanks. any ideas?

[Guest Tt Josh]

Hi, I'm having quite the issue with my Poseidon Z. 

 

Every time I type the characters "y" "n" "a" or "h", my keyboard will randomly type an additional 1-2 "m" characters before or after what I just typed. EX: 

 

Typing "y" 5 times with my laptop keyboard: 

 

yyyyy

 

and with the Poseidon:

 

ymmymmymymmymm

 

I've tried cleaning it, uninstalling driver, and switching usb ports, hasn't helped. I've got the finals of a gaming tournament in 2 days and I was hoping to get this fixed by then, thanks. any ideas?

which country are you from?

[MotiVe]

I have hhad this same issue with my poseidon Z.

Support sent me a replacement once I sent thhe original back and now thhe same issue is happening with my replacement.

I think this may be an ongoing known issue with these keyboards.

I have not even had the replacement ffor a full monthh yet and this is what I get?

[Guest Tt Josh]

Hi, if you're in the States, please call our customer support directly at Toll Free: 1-800-988-1088 and they will assist you right away.