[Commander Multi Light Mouse issues]

DPI Button + Scroll

[Tt esports Commander Multi Light Combo: Mouse problem]

Purple means 2400 DPI 

[Poseidon Z Brown Switch Chatter/Bounce]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)

Asia: cs2@thermaltake.com

Europe: support@thermaltake.de

[Tt Poseidon Z Blue switch]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[Tt eSPORTS POSEIDON - Intermittently typing "m" twice...?]

Could you please send your contact information to cs2@thermaltake.com and explain the situation? 

[Poseidon Z RGB (Brown Switches) Software Issues]

Thank you

[Looking for a CLAW GRIP mouse...]

Would you like to try: 

http://www.ttesports.com/Mice/233/Black_FP/productPage.htm?a=a&g=ftr

http://www.ttesports.com/Mice/169/BLACK_V2_Laser_Gaming_Mouse/productPage.htm?a=a&g=ftr

[Poseidon Z RGB - Chatter, double key strokes on Keyboards]

9 hours ago, cmbibeau said:

Thank you! I thought I was going crazy!

I own three of these and only one so far is doing it...

They were all bought between Nov-Dec 2014

w, m, a, o and then the comma and so forth, driving me nuts.

I've e-mailed support with the serial number...

Do they send you UPS labels or something?

Cheers.

They will contact you for the further assistance. If there is still any questions please feel free to message us, thank you.

[Poseidon Z RGB (Brown Switches) Software Issues]

Could you please check your firmware version?

[Problems Obtaining Software for Ventus Z]

Thank you so much

If there is any questions please feel free to let us know 

[Problems Obtaining Software for Ventus Z]

Please check her and make sure you can unzip a rar. file

http://www.winzip.com/lanrar.html

 

[Problem with CHALLENGER PRIME]

could you please reset the setting:

Then set up your macro again, make sure that every key is working well in normal mode.

If it still doesn't work, you may need to contact our customer service: http://my.ttesports.com/csWarranty.aspx 

[Software and mouse drivers for ttesports commander keyboard and mouse combo]

User guide: http://www.ttesports.com/files/Product_download/black_fp_gaming_mouse_with_fingerprint_security.pdf

http://www.ttesports.com/BLACKFPInstallationGuide.aspx

[Problems Obtaining Software for Ventus Z]

Did you unzip it?

[TT ESports Mouse is DEAD HELP!?]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[double left clicking? plz help]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[Tt eSPORTS POSEIDON - Intermittently typing "m" twice...?]

12 hours ago, MadMax1412 said:

Hi,

 

I already have.  After posting to this forum, I looked up the http://my.ttesports.com/ weebsite and created an account and clicked on "Technical Support" which took me to http://my.ttesports.com/csTech.aspx where I logged my details and uploaded my reciept.

 

Cheers

 

Thank you. Please let us know if you need any help

[Problems Obtaining Software for Ventus Z]

please download here: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar

[Problem with CHALLENGER PRIME]

Can I take a look of your profile setting? M1, M2 and M3 mean your profile setting and the only macro keys you can use is T1 - T6 

[Tt eSPORTS POSEIDON - Intermittently typing "m" twice...?]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[Meka G1 annoyng problem]

Thank you too

[Poseidon Z RGB Keyboard presses (2-3) twice]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[Meka G1 annoyng problem]

We will try on our PC first and try to find out the reason, but I'm afraid that may not caused by our keyboard since it works well on other computer...

[LEVEL 10 M Stopped working]

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
ttsupport@thermaltakeusa.com
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

[Poseidon Z RGB brown trouble]

Yes, it is. They will help you with the replacement