[Why the POSEIDON Z RGB software is so bad? Are you fixing it? Is there a fix? NEED HELP!]

 ive had this exact problem for a year now, cant believe the software hasnt had an update that wont brick my keyboard, currently running the "0" update for the software and refuse to try the upgrades again for fear ill brick the board again gone thru the 30, 31 and 40 updates and all of them just turn off the board and i have to try and find the old drivers somewhere , i just wish i could get some support or a refund so i could go to a company that takes its drivers/software more seriously 

so i just tried " the new working update to 1.4 and v40," guess what, now the software doesnt even recognize the keyboard even though im typing this message on the keyboard, this is ridiculous, also im calling your "support line " DURING BUSINESS HOURS  and have gotten no reply from anyone 

[Why the POSEIDON Z RGB software is so bad? Are you fixing it? Is there a fix? NEED HELP!]

This is my amazon review, 4 days after buying Poseidon Z RGB. I'm mainly here to get the software, which control the keyboard, to work properly or I`m asking a refund and changing to Razer keyboard/mouse products after experiencing the quality difference.

 

 

I really just need 3 things here:

 

1 - Know you guys are aware of how bad the keyboard software is compared to others on the market. Since it doesnt' deliver what is advertised for.

Also know you are working to fix it and make it better in a acceptable time.

2 - Help me solve the light colors, layers and customization as it should work. 

 

ps: I know the bugged and slow UI will take time, and the aesthetic wont change quick. But if at least things work, even if slowly. I don't care, as long as it functions solidly! No crazy settings rollback bugs!

 

It wont let me post the video here just the picture.

 

Thank you.

 ive had this exact problem for a year now, cant believe the software hasnt had an update that wont brick my keyboard, currently running the "0" update for the software and refuse to try the upgrades again for fear ill brick the board again gone thru the 30, 31 and 40 updates and all of them just turn off the board and i have to try and find the old drivers somewhere , i just wish i could get some support or a refund so i could go to a company that takes its drivers/software more seriously