[Riing premium fan controller warnings...]

??? anyone from thermaltake able to assist?  I spent over $700 on your fans.  Can I get a little support?

[Riing 12 LED RGB Software Issue - Need help]

The software is garbage.  It's very buggy...  Good luck getting help from thermaltake.

[Riing premium fan controller warnings...]

Anyone from thermaltake have any idea what's going on?  Is there anyway to have 8 controllers working as they should...as you advertised they could?

[Riing premium fan controller warnings...]

Doesn't work.  I have 4 controllers connected to 1 usb header and the other 4 connected to another.  The switches on the back are all correct.  The new software doesn't help either.  Now I just get an error for controllers 7 and 8.  However, when I change colors and fan speeds the fans connected to these controllers (7 and 8) still work appropriately.  Please fix this software...

 

 

[Riing premium fan controller warnings...]

Help please...  I have 22 riing premium fans and 8 total controllers.  If I connect the controllers to one another as per the pinned video only controllers 1-4 are recognized by the software.  If I connect controller 5 directly to the USB header which is also connected to 6-8 they're all recognized but I keep getting controller warnings.  I'm sure this has something to do with controllers 4 and 5 not directly connected to each other...but when they are the software only recognizes controllers 1-4...  Any suggestions?