[SAPHIRA Wheel Problem!]

We can surely fix this for you, please contact our customer support at support@thermaltake.de. 

i just sent a e-mail. thank you!

[Saphira scroll wheel problems]

same here, in Turkey. How can i fix this mouse ? can i change it with new one ?

[SAPHIRA Wheel Problem!]

i bought a SAPHIRA OPTICAL GAMING MICE, connected to pc, installed drivers etc.  everything is ok, but today i noticed a bug on my wheel. its like while im using wheelup 2-3 times its going down, if i use down its going up. i have warranty,invoice etc. but idk its a bug,problem or something like this, or its a feature for game how can i fix it ? or can i change my mouse with new one ?