Yes, of course it's not about hardware problem.
This is My Keyboard's layout and U can see there is some differences with Yours.
http://www.directupload.net/file/d/4656/6w4w7voh_jpg.htm
And with the other modes this 2 buttons working correctly with other lights.
http://www.directupload.net/file/d/4656/erkvxm76_jpg.htm
And here the program interface, as U can see, I can't change the color of this 2 buttons.
http://www.directupload.net/file/d/4656/cypgcbjs_jpg.htm
In a nutshell, I mean that, in Türkiye Thermaltake products are very popular and it would not be bad to design a program interface for us.