[Smart Series Owners Club]

Hi! how are you?

 

Here is the deal: I'm build my PC 4 months ago, all new parts. My motherboard is a MSI 970A SLI Krait Edition! My PSU is a Thermaltake Smart Series 600W (PS-SPD-0600NPCWBZ-W).

 

Looking at HWMonitor, I can see that the 12v line is reading between 13.500v and 13.990v! it's just way too much, while the 5v line is reading 3.3v only, witch is way too low... I don't know if it's because of the 13.500~13.990 voltage, but I have a temperature reading at my MB that is constantly at 80-81º... way too hot for that reading, internet has been saying. So... the question is: 

 

› Anyone has experienced this problem with this PSU? 

› How can I send it to warranty? I'm from Brazil!

 

Please, someone give me a light.

[Motherboard Voltage Problem - Thermaltake Smart Series 600W]

Hi ppl, how are you?

 

Here is the deal: I've build my PC 4 months ago, all new parts. My motherboard is a MSI 970A SLI Krait Edition! My PSU is a Thermaltake Smart Series 600W (PS-SPD-0600NPCWBZ-W).

 

Looking at HWMonitor, I can see that the 12v line is reading between 13.500v and 13.990v! it's just way too much, while the 5v line is reading 3.3v only, witch is way too low... I don't know if it's because of the 13.500~13.990 voltage, but I have a temperature reading at my MB that is constantly at 78-81º... way too hot for that reading, internet has been saying. So... the question is: 

 

› Anyone has experienced this problem with this PSU? 

› How can I send it to warranty? I'm from Brazil!

 

Please, someone give me a light.