[No reply from support]

Hi Joshua,

thank you for your replay, i didn't got any email informing me that you replied, so i'am sorry to reply you just now.

I have just sent the information about the eRMA i had opened in the european support site to the address you specified , i hope someone will replay me; i will update the message when i will get the support.

Thank you

Federico

 

[No reply from support]

I have problem with the power supply my friend bought for me:

1 it didn't had modular sata cable in the package

2 after getting the cables by asking the europe support and one moth of waiting, got 2 500GB HD burned when i attached them to the power supply.

I have opened an eRMA on the site, but after the first reply the 15 of august i didn't get any more information from the support?

What i have to do? start to think that 7 years warranty wrote on the box is because the support need 7 years to reply to customers?

This plus the riser cable of my Case Thermaltake Core G3 that kill my GTX 1070 performance let me think i have to stop to buy Thermaltake product.