[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

-Hi guys, I am having the same issue.  Tried Both software, uninstalled and reinstalled.  The Riing RGB Radiator Fan TT Premium Edition runs but I get the same error code as the guy above.  The Tt\Riing Plus RGB Tt Premium Edition runs as a task but cant get the control panel up.  I Previously has CorSair fans and wanted to go with thermaltake but had no idea there were such software issues.  I will be calling tech support later today but this SHOULD be something that works right out of the box.  I am not liking this buggyness that i have to play with on a brand new system.    Any help is appreciated.