I think after assembling a pc, I'm proficient enough to understand the function of a simple dip switch, as I indicated above, i set it to 2, which is the next number in order of the first. I did not set it to 3, nor 4 nor 8.
And why did you assume that I did not reply? Isnt post on 8 January above a reply? Is not the words I did as you suggested a reply? I even have emails from Thermaltake tech to proof that I did as requested.
Furthermore, whats the point of just being able to control the water block RGB colors only, i dont see a function to control the pump speed anywhere.
I initially had reservations buying Thermaltake but thought I would give it a try. I really regret my decision.
My take is there was a dateline to meet and things were hurried. Even the replacement controllers are slightly different now. The new ones have numbers 1 to 5 on the fan ports whereas the older ones dont. Not sure if there are changes inside.
A product should work the first time out or at least most of the times or it warrants a replacement. But if 4 out of 5 dont work, theres something really wrong, i'm really tempted to approach your consumer tribunal or watchdog to see what they have to say.