[TT RGB Plus Freezing/Unresponsive]

Update;
This method is still yeilding the most success.
Takes about 24hours for it to begin glitching, and breaking.

[TT RGB Plus Freezing/Unresponsive]

Update;

Something strange is happening, even though it's running, and responsive.
There's some kind of 'stutter' in the RGB. Is it a short in the controller that had caused this problem all along?
Is it the fact that my DPSG just lost it's mind like 10min ago telling me during a YT video that it wasn't plugged in correctly?

All this and more on the next episode of "THERMALTAKE ACTUALLY CARES ABOUT IT'S CUSTOMERS!"

[Airing 1/1/3041]

#### Lol...

So, DPSG was closed!
I restarted DPS G (NOT SYNCED, MIND YOU) and it cause the TT RGB Plus lockup.

Like, #### magic, DPSG is seemingly the REASON for this issue!?!?

Edit:
So, it wasn't that it locked up RGB Plus, but that it crashed it entirely.
Edit2:
[Always something else with this...]
It's not that it crashed it entirely! It crashed in the Taskbar, but is still active in Task Manager.
What is even going on, at this point? Come on, throw me a bone here...

[TT RGB Plus Freezing/Unresponsive]

Found one!

Okay, its super dumb, but here's what you have to do;

When you boot up your system, you take these steps:

1. Launch the software (Not sure if it needs to be a fresh launch or not)
   [Edit In: If your RGB Plus software is frozen, close it. If it IS closed, and not in your taskbar, kill it forcibly in Task Manager]
   [I am also launching as Administrator]
2. Literally click SAVE like a MILLION freaking times while flipping back and fourth through profiles
3. Finish out on your desired profile and Click SAVE like A MILLION more times.
4. ????
5. Profit!

Seriously.

I did the "Click Save" a few times, and it ended up not working every time, but if I did the above steps, I don't know if it 'warms up' the program or something, but it's the most stable it's ever been.
I'm 2 for 2 between 2 system restarts over 4 days or so.

I'm actually kind of upset that this was the solution, because it doesn't just work..

If anyone at Thermaltake sees this, I'm running on a Threadripper 2950x, RTX 2080Ti, with your own iRGB Plus 1200W PSU, and a MSI CREATION motherboard, (16GB 3600mhz G.Skill Ram 2x8)

If you wanted, you could theoretically build my config and replicate the problem.

Running 2 controllers, with 7 fans and your own AIO Plus pump.

Make hit happen. I defeated your software, now do me the solid of doing your job.

Kthxbai.

[TT RGB Plus Freezing/Unresponsive]

Nope.

Update:
Froze, again. What are these updates even for, anyway?

[TT RGB Plus Freezing/Unresponsive]

Okay guys, if you're having this issue... I MAY have found a workaround.
Bear with me, it's not as simple as "Just fix it, and it will boot fine and remain stable on every boot..."
 

So, all you have to do which has yielded me the MOST success, is when you start the program, freshly...

1. Restart the program (Force close if it's stuck in the Task Manager)
2. Change your "Profile" on your controller(s) to a different profile.
   1.  You can change back to the previous profile after you switch.
3. SAVE controller(s) to the desired profiles.
4. Continue on with your life, hopefully.

This is the process I have found yeilds the best results in terms of stability.
I'm not sure what causes the crashes, but whatever it is seems to be reliant on the current profiled being that of a 'ghost' profile, which may be causing the lockup.
I hope this works for anyone else, as it is not the ideal solution, but it is the only one I have afforded myself, as I have gotten no response from the community to express otherwise.

I'll pop back in here with any findings, and if anyone has anything to add, such as saving a config file to force the load, or running some other method to expedite this process on startup, feel free.

[TT RGB Plus Freezing/Unresponsive]

New problems! Now frozen on startup!

Synopsis this time; The app is frozen, but the rings are doing the default dance, slow and wave.
The flow ring's colors are a mess. Like just all broken up, still in wave mode, but going through what seems to be fan 1's colors, (12 colors) on the 6 color node, and all piling up at 3/s node.
Completely unresponsive. I wouldn't be surprised if this ####-aweful app was causing damage to my $5000 PC.
I don't trust this BULLSHIT, and if I get banned off of this forum for saying so, at least that would give me SOME indication that the support team is HARD at work here.

[TT RGB Plus Freezing/Unresponsive]

Bumping a week old thread.

[TT RGB Plus Freezing/Unresponsive]

Since the day I have had this software installed, it has been causing a lot of problems.
It'####-or-miss, and I've spent a good amount of time over the past 3 months, looking for solutions.

Problem;
The TT software freezes, normally almost immediately after a reboot, say 2-3 min, or anywhere between a half an hour, or an undetermined amount of time.
Sometimes it just doesn't crash at all.

The biggest givaway, is the the RGB controls, for most notably, the first controller, and the PSU fall off.
When this lockup happens, the controls for fan speed for the first controller are non-functioning.

Attached is an example of the fan speeds pulled down to silent (Which in a normal case would dip the speeds to sub 1,000 RPM.
The whole time I have been typing this, this has been the case, with the fans clearly not responding to the app.

During this time, the TT DPSG App is no longer synced to the TT RGB Plus app, and is using it's fallback RGB setting.
I believe it's fan speed is being controlled directly by the DPS G app, itself.

I'll underscore this noting that the issue I have lies with the TT RGB Plus software, and not the DPS G software.
I do have a slight DPS G issue (Running 2 instances on any reboot, one with RBG controls, and one without)

In this instance, the second DPS G is closed, the one without the RBG control.

Edit/Update;
Closing, and restarting the program in this unresponsive state resets the slider to performance, but enables control, real-time RPM updates, and RGB on controller 1, and the PSU again, until next lock-up.
Basically, this is the only way I can get the program to behave as intended, and am wondering if I am missing something terribly obvious. The constant closing (As typing this out it locked up again) is a real problem.

Edit2;
DPS G has resolved it's issue via an updated.
TTRGBPlus still having issues.