[could not find fan controller]

never mind gonna return it

dissapointed in thermaltake

[could not find fan controller]

hello,

I bought the pure plus 12 rgb case fans
i have installed the fans as described but the siftware does not find the controller
also my bios says that the speed of the fans are 0 rpm but they spin and give rgb light
I cannot adjust the speed or the light modes
how can I fix this?
my motherboard is msi x470 gaming plus

my processor is amd ryzen 7 2700x
thanks in advance