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Sean Evans

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  1. Can't find Fan Controller Error Code: H_0x0001

    in Case Fan

    Posted

    On 7/27/2020 at 10:15 PM, TT CPM said:

    Hi, 

    Need you to do some tests to identify the issue.

    Uninstall 1.3.7, and re-install 1.3.6 via the link below, see if the issue still happens  https://www.thermaltake.com/downloads

    If issue solved with 1.3.6, please let me know.

    If no, please keep your PC on and turn on TT RGB Plus, then unplug the power cord of the controller on the controller side. 

    wait for 5 sec and plug it back again, see if windows and TT RGB PLUS detect new devices.

    image.png.633eeeaa5a1a114d59c77eb535158bd9.png

    i am having the same issue with the USB device not being recognized , with in the windows system, or with in the RGB software provided. i am running an Asus ROG B450-F MB.

     

    i have tried the unplug the controller power method, and nothing works. is there possibly another software that can be used? windows cant find any drivers for the usb device either.

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