Hello and sorry that i write in this old topic, but i have the same problem. Sounds stupid but #### happens. I have the same power supply like the opener of this topic here. Thermaltake Germany support doesnt answer and i find no store to buy the USB cable of this type . I want pay good for it. Please Thermaltake can you help me? My PSU fan runs now with full speed and its loud, because i cant change the fan mode and want enter the Silent mode. In the attached picture i have hide my serial number. I can send them privat.
Greetings from germany
Mike