[TT RGB Plus V2 Error: "Can not detect controller, please check that the fan controller is connected."]

19 hours ago, Tony.P said:

Dear User

Could you provide your fan products? Riing Quad or Riing Trio.

May be you can try to send TT RGB PLUS 2.0 log folder to us. Following this tips: https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0

 

The computer was not assembled by me, but as far as I know, this is a "RGB Riing Plus". Also, how can I send the "TTRGBPlus2.0" folder to you?

[TT RGB Plus V2 Error: "Can not detect controller, please check that the fan controller is connected."]

TT RGB Plus V2 Error: "Can not detect controller, please check that the fan controller is connected."

How can i fix that? Previously, the program worked, but now it suddenly stopped. Fans work, RGB work, but program does not work...