Is there no answer for this? I have a TT Divider 300TG ARGB case, and the TT software will not detect the controller. ASROCK B550 Phantom, Ryzen 5 3600G, Windows 10.
I have watched a youtube video or two to make sure I have all the cables connected properly.
The "R" button on the I/O doesn't change the lighting pattern either.
Thermaltake, please help us.