Jump to content
  • Forum Statistics

    Total Topics
    Total Posts
  • Member Statistics

    Total Members
    Most Online
    Newest Member


  • Posts

  • Joined

  • Last visited

Reputation Activity

  1. Like
    evelynminnick reacted to Sean sr in Blacx Duet Not recognized in Windows 8.1   
    Just brought an Blacx Duet and it is not recognized any where in Windows 8.1. I downloaded the firmware BlacX Duet 5G Firmware Update Tool V05.zip and when I attempt to run it its says no device found. I am attempting to copy a Seagate Barracuda 2G (ST2000DM001) to an new WD green internal drive 2G. The Duet lights up and I can feel the drive turning but nothing else is happening.
    any help would be greatly appreciated.
  2. Like
    evelynminnick reacted to n4dou in BlacXDuet Stopped working   
    Hello to all:
    I purchased a BlacxDuet a year ago and have been using it for about six months and until now has worked perfectly.  Now I see no blue lights and the 2 drives are not appearing on any computer.  The drives will spin up.  The computer that I was using is a  HP Desktop 750 -160qe running Win 10 pro 64 Bit with 12 gigs of ram.  I tried the BlackX on an older Win 7 Computer and had the same results.  Also disks do not appear in Disk Management.  I do not have another 3.0 SS cable but I am thinking about ordering one to eliminate a bad cable as a cause.  I purchased the BlackX  from Best Buy on 3/5/2016.  Any suggestions would be appreciated!
  3. Like
    evelynminnick reacted to n4dou in BlacXDuet Stopped working   
    Yes,  I spoke with customer service and they replaced it with no problem.  The new one works like a champ.  Be as sure that you talk to the USA service center.  I had to you through some hoops to get to them.  
  • Create New...