[LEVEL 10 M Headset]

In February, I purchased a Level 10 headset along with the components to build a decent gaming rig.  A few days later, my cat chewed through the headphones/mic cable for the headset.  I immediately contacted Thermaltake, explained it was not a warranty issue and asked about the availability of a replacement.  They replied that they were launching a store on their website and would be adding items over the following months, and nothing else.

Checking back regularly, they still haven't added the option to purchase the cable separately.

I was impressed by the headset's capabilities.  I'm unimpressed with the support.