After a while of owning the mouse, the dpi changer sort of broke so i decided to try to change it by installing the mouse software, which i can't launch because of the Please plug-in Gaming Device to start the AP configuration! error, after some googling i found that doing the reset thing with the crack thing would fix it and it didn't and some other post suggested that the firmware update would fix it but i can't even properly launch that either (pictures attached) Help please.