[TH360 V2 Ultra ARGB Sync All-In-One Liquid Cooler - Snow Edition USB error]

good morning, I purchased TH360 V2 Ultra ARGB Sync All-In-One Liquid Cooler - Snow Edition for an all white built, I connected everything, but when I connect the pump with the supplied USB cable to any USB 2.0 windows 11 it gives me error, the display turns on but is not recognized, I tried to change USB ports and USB cable but Windows does not recognize the product.
What can I do?

[Toughliquid Ultra AIO display not connecting to RGB Plus 2.0 softwre]

hi, I connected the USB cable to the Aio unit with mini USB but Windows gives me an unrecognized USB error,
I tried connecting it to USB 2.0 and 3.0 but the error always comes out.
what can I do? Thank you