[Challenger Pro USB Cord Issue]

Alright, I'll try that, then. Thank you for your quick response and I hope to get this sorted soon. 

[Challenger Pro USB Cord Issue]

Southern United States

[Challenger Pro USB Cord Issue]

I assure you that I checked that the cable was attached on both ends. I did, in fact, read the instructions that came with the keyboard and applied them thusly (the cable came in a separate bag; I'd rather hope it's detachable ). I am getting absolutely no response from the keyboard nor from my computer or laptop, as I have tried both. 

[Challenger Pro USB Cord Issue]

Not a problem at all; just tried to connect it with my laptop: same issue. No pop-up, nothing.

[Challenger Pro USB Cord Issue]

Recently ordered a Tt Challenger Pro from Amazon for my build, popped it out the box all excited and whatnot, and plugged in the USB only to have it not register with my computer in any of the USB ports. Initially thought it was an issue on my end and tried plugging in other USB devices (headphones, mouse). They registered immediately, so I know it isn't that. However, for the keyboard, no pop-ups or bells dinged, informing me that the item is unrecognized or anything, just silence and a lovely--albeit now rendered useless--keyboard.

Would greatly appreciate support/tech getting back to me on the matter in a timely fashion.