baldcarrots

I have owned my SAPHIRA for about 2 years and love it to death. It is by far the most comfortable mouse I've used and I love the simple design. For the past year or so, the scroll wheel has been acting up. When scrolling down there are no issues but when I attempt to scroll up the pattern is jumpy and very buggy. As an example, if i am scrolling up on a web page, the page scrolls for 2-3 ticks then shoots back down instantly about twice the distance I just scrolled up. This results in a page actually moving down when I try to scroll up. I'm not sure if this is a known issue but a friend of mine had the same issue with his SAPHIRA last year. Other than this issue the mouse is in prime condition and I don't want to have to buy a new one just to get the scroll wheel to work. Has anyone else experienced this issue?

I have owned my SAPHIRA for about 2 years and love it to death. It is by far the most comfortable mouse I've used and I love the simple design. For the past year or so, the scroll wheel has been acting up. When scrolling down there are no issues but when I attempt to scroll up the pattern is jumpy and very buggy. As an example, if i am scrolling up on a web page, the page scrolls for 2-3 ticks then shoots back down instantly about twice the distance I just scrolled up. This results in a page actually moving down when I try to scroll up. I'm not sure if this is a known issue but a friend of mine had the same issue with his SAPHIRA last year. Other than this issue the mouse is in prime condition and I don't want to have to buy a new one just to get the scroll wheel to work. Has anyone else experienced this issue?

I have owned my SAPHIRA for about 2 years and love it to death. It is by far the most comfortable mouse I've used and I love the simple design. For the past year or so, the scroll wheel has been acting up. When scrolling down there are no issues but when I attempt to scroll up the pattern is jumpy and very buggy. As an example, if i am scrolling up on a web page, the page scrolls for 2-3 ticks then shoots back down instantly about twice the distance I just scrolled up. This results in a page actually moving down when I try to scroll up. I'm not sure if this is a known issue but a friend of mine had the same issue with his SAPHIRA last year. Other than this issue the mouse is in prime condition and I don't want to have to buy a new one just to get the scroll wheel to work. Has anyone else experienced this issue?

Hey baldcarrots, where are you currently located? We will have our local office colleagues to assist you further on the issue.