Beartato

Hi Zimmund,
 
You will surely need to contact them as it's because of the mouse you're using causing the problem.
 
Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

Hi arnienobleza, please contact our customer support at cs2@thermaltake.com and we will have someone to assist you further.