Hi,
I bought the Theron gaming mouse on May 8th.
On June 5th, the sensor stopped working while the other buttons continued to work. I saw other people had some issues with firmware but after trying all the suggestions and trying the mouse on other computers, I am sure it is a hardware issue.
When I turned on the computer again the next day, the mouse magically started working with no issues for the entire day. Now today, the mouse has stopped working again with the buttons functioning normally.
I sent in an email to support through the website on the 5th but have not yet received a reply yet. I also just moved and cannot find my original receipt..
I was wondering if anyone else had these issues and how long it takes for customer service to reply.
PS. I am from Canada.
Thank you