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Showing results for tags 'neptune'.
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My Thermaltake Neptune Elite RGB stopped working after update, can anyone help me or please post Thermaltake Australia phone number. The windows picks up the driver but with unknown driver {USB input device}, and the Tt eSPORTS Gaming Software 3.0 says Please connect to correct device. I have tired it on 3 PCs Thank you
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doesnt work gaming key, light key and windows block. VID_20200621_213045460.mp4 VID_20200621_213045460.mp4
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Hi all, I have issue with my keyboard, dedicated buttons for game mode/brightness/windows lock and mute dosn't work ;/ keyboard is in hardware mode but event if I switch to software, buttons doesn't react. I'm not sure if it's somehow locked or need repair, btw volume scroll is working. game mode button is red, so it's on any ideas ?