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Found 4 results

  1. It's frustrating when QuickBooks Payroll isn't working! Here's a breakdown of common issues and how to troubleshoot them, along with how to get QuickBooks support: Common QuickBooks Payroll Problems: Payroll not processing: Missing employee information: Check for orange notices next to employee names in the Payroll Overview. Setup tasks incomplete: Review the Setup Tasks section on your Payroll Overview page. Browser issues: Clear cache, use incognito mode, or try a different browser. Tax issues: Ensure Washington Paid Family and Medical Leave (PFML) is updated correctly. Software glitches: Restart QuickBooks or your computer. Payroll won't update: Outdated QuickBooks Desktop: Update to the latest release. Payroll data not sent: Send usage data in QuickBooks Desktop. Error messages: Look up specific error codes (e.g., PS038) for troubleshooting steps. Payroll service server errors: Internet connection issues: Check your connection and firewall settings. Invalid security certificate: Ensure your QuickBooks software is up-to-date. Time and date settings: Verify your computer's date and time are correct. Other errors: Missing required fields: Complete all necessary information for employees and pay runs. Browser or network issues: Clear cache and cookies, or try a different network. "Something went wrong" message: Usually a temporary issue, try again later. Troubleshooting Steps: Check for errors: Look for error messages and search for solutions online. Restart QuickBooks and your computer: This often resolves minor glitches. Update QuickBooks: Ensure you have the latest version. Verify employee information: Double-check all employee details are accurate. Review payroll settings: Confirm all settings are correct, especially tax information. Check your internet connection: Make sure you have a stable connection. Clear browser cache and cookies: This can resolve browser-related problems. Try a different browser: See if the issue persists in another browser. Run payroll reports: Check for any discrepancies in the reports. Contacting QuickBooks Support: QuickBooks Online: Sign in to your QuickBooks Online company. Go to Help (?) and choose Contact Us. Enter your concern and select Let's talk. Choose a way to connect (chat or callback). QuickBooks Desktop: Open QuickBooks. Navigate to Help, then select QuickBooks Desktop Help/Contact Us. Click Contact Us. Give a brief description of your issue and select Continue. Sign in to your Intuit account and select Continue. Choose to Chat with us or Have us call you. Tips for contacting support: Be prepared: Have your company file information and any error messages ready. Be clear and concise: Explain the issue in detail and the steps you've already taken. Be patient: Wait times may vary, especially during peak hours. If you're still having trouble, don't hesitate to contact QuickBooks support. They have the tools and expertise to help you resolve your payroll issues.
  2. QuickBooks Payroll Update Error PS038 typically occurs when a payroll update gets stuck in the "Online to Send" status. This issue prevents you from processing payroll updates or sending paychecks. Here’s how to fix it: Step 1: Verify and Identify Stuck Paychecks Open QuickBooks Desktop and go to Edit > Find. Click the Advanced tab and select Filter. Choose Filter: Detail Level: Select Summary Only. Online Status: Select Online to Send. Click Find and check if there are paychecks stuck in the queue. Step 2: Attempt to Send Payroll Data Go to Employees > My Payroll Service > Send Usage Data. Follow the on-screen instructions and attempt to send the payroll. If the payroll data sends successfully, try updating QuickBooks Payroll again. Step 3: Update QuickBooks Desktop Close QuickBooks and reopen it. Go to Help > Update QuickBooks Desktop. Click Update Now, check Reset Updates, and then click Get Updates. Restart QuickBooks and check if the error persists. Step 4: Run QuickBooks Verify & Rebuild Data Verify Data Go to File > Utilities > Verify Data. If QuickBooks detects issues, proceed to Rebuild Data. Rebuild Data Go to File > Utilities > Rebuild Data. Follow the on-screen instructions and allow QuickBooks to rebuild the company file. After completion, recheck the "Online to Send" paychecks. Step 5: Delete and Recreate Stuck Paychecks (If Necessary) Open each paycheck stuck in "Online to Send" status. Note down all details, including amounts and payroll items. Delete the paycheck and recreate it. Attempt to send payroll data again. Step 6: Repair QuickBooks Close QuickBooks and go to Control Panel > Programs > Programs and Features. Select QuickBooks and click Uninstall/Change. Choose Repair and follow the on-screen instructions. Restart your computer and try updating payroll again. Step 7: Contact QuickBooks Payroll Support If the error persists after these steps, it may require manual data correction from QuickBooks Support.
  3. For payroll issues in QuickBooks, dial +1-800-845-9666 to speak with the support team. They are available 24/7 to help you troubleshoot and resolve any payroll issues you may encounter. Call +1-800-845-9666 for quick solutions and expert guidance to keep your payroll running without a hitch.
  4. If you're facing payroll errors, dial +1-800-845-9666 to get expert help with error resolution. The QuickBooks Payroll support team is available 24/7 to assist with fixing payroll problems, ensuring smooth operation of your business. Reach out at +1-800-845-9666 to resolve any payroll errors quickly and efficiently.
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