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  1. I bought the Riing Plus RGB premium edition because on Razer website shows that you are partners and your product works with Razer Chroma. But your software design looks like it's from 2007 and it's a pain to use. Those are not ones options, which I expected on a Premium product... Every time my PC wake up from sleep, the RGB fans basically reset to their default lighting mode and becomes unresponsive to the software changes. To make the software and RGB fans in sync again, you need to close to software and restart it. But that's not all. Even after restarting the software, when the RGB fans sync is restored, the speakers of my PC make sounds like from a ####!!! I searched the forum and saw many similar posts dated 2017 and more. What have you been doing all this time that you still not have been able to fix such serious problems??? It seems that this is not a hardware problem and I like the implementation of the RGB lighting sync with Razer Chroma. On the website you say that your software is Patented, but your software is ****. Maybe it’s time for you to fire your developers and hire someone who can do the good software. There are many guides on the Internet how to make RGB lighting Razer Chroma sync with NoName RGB fans from aliexpress using Arduino. I am not a developer and it seemed to me that it’s easier to pay for a factory product than to suffer with my own code. But if to be honest, this open source products looks like more finished than yours. I sincerely hope that you can fix these problems. Then I will have an incentive in the future to buy your products.
  2. i just got the thermaltake riing plus 12 lumi plus combo kit, after installing it on my pc it looked like they worked fine they did light up and where spinning. after installing the software i cant find the controller and keep getting the common H_0x0001 error. also noticed that the rgb wasnt rainbow spinning after unhooking 3 of the 6 items i got with the kit, the rgb started to move again. as soon as i add an other rgb item it stops moving and the fans get an higer rpm, after adding all the items 1 item only works till half way. is this a controller problem that it came in broken or am i doing something wrong? have tried all possible combinations of the fans and led strips with the controller, tried every usb port with every cable i had in my room and never able to find the controller with the software my pc has these components: Intel® Core i7-7700, 3,6 GHz (4,2 GHz Turbo Boost) socket 1151 processor Ballistix 16 GB DDR4-2400 Kit, Werkgeheugen EVGA GeForce GTX 1060 Gaming, Grafische kaart ASUS PRIME B250M-PLUS, socket 1151 moederbord Thermaltake TR2 S 700W, 700 Watt voeding
  3. Hello! I've just purchased the Riing Plus 12 TT Premium edition fans 3pack + controller and it has been one infuriating experience. I assumed that hardware would be plug and play but yet I've had to reinstall the software multiple times, try multiple software, use multiple USB ports, open the controller to get access to the hw revision number and experience horrendous product naming conventions! Could you please Shorten your product names Combine your software into a one single program Tell me why the controller cannot detect the fans? (H_0x0001) Controller details are: REV: D03 FAN BOX R02 2016/11/09 My system details: 8700K Asus Strix z370-F 32 GB DDR4 3466 Galax GTX 1080Ti Exoc EKWB A240G Fluidgaming I've read the forums, I've tested out the suggestions here and from around the web to no avail. Please help! Thanks Tyler
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