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MafiaFox

Challenger Pro software issues

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Hello, I've had this Challenger Pro for quite a bit and I used to be able to use OBS to record and stream with OBS with no problems. But, Now when I try my keyboard loses power and turns on and off constantly to where I can't play and record what so ever. I tried using the Driver and the program and this is what it says:

 

http://gyazo.com/c06e7d1e3d7724a9e3b7a8dd8dbd35ce

 

Even though it's plugged in and I'll replug it and it will still say the same. Does anyone have the slightest clue of what I can do or get a replacement?

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Guest Tt Josh

Hello, I've had this Challenger Pro for quite a bit and I used to be able to use OBS to record and stream with OBS with no problems. But, Now when I try my keyboard loses power and turns on and off constantly to where I can't play and record what so ever. I tried using the Driver and the program and this is what it says:

 

http://gyazo.com/c06e7d1e3d7724a9e3b7a8dd8dbd35ce

 

Even though it's plugged in and I'll replug it and it will still say the same. Does anyone have the slightest clue of what I can do or get a replacement?

Hey Mafiafox, which country are you from? And also do try to plug in to another USB port to try whether it works or not? ;)

 

Keep me updated! ;)

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Guest Tt Josh

Yea, I already tried that; and I'm from CA, USA

Hey Mafiafox,

 

Please contact our Customer Support at your earliest convenience.

 

Thermaltake USA Customer Service

Email: ttsupport@thermaltakeusa.com

Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

 

Keep me updated on the issue! ;)

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