davidw35 Posted May 19, 2015 Report Share Posted May 19, 2015 Hi , I've had this problem for roughly 3-4 months now and finally took initiative to inquire on what exactly is wrong with my mouse. I have the Tt Esports Black Mouse which worked perfectly fine for the 2 previous years I have been using it. Only recently (3-4 Months ago) has the scrolling button not work. Additionally the middle click within the scroller does work, but the actual scrolling up and down does not work. I've tried to re install the driver but it hasn't helped and I have downloaded the latest driver as well. If anyone could help me out that would be great, thanks. EkbergDOF and Donaldol 2 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 19, 2015 Report Share Posted May 19, 2015 Hi , I've had this problem for roughly 3-4 months now and finally took initiative to inquire on what exactly is wrong with my mouse. I have the Tt Esports Black Mouse which worked perfectly fine for the 2 previous years I have been using it. Only recently (3-4 Months ago) has the scrolling button not work. Additionally the middle click within the scroller does work, but the actual scrolling up and down does not work. I've tried to re install the driver but it hasn't helped and I have downloaded the latest driver as well. If anyone could help me out that would be great, thanks. Hey David, which country are you from? We'll get someone from local to assist you on your mouse? Maybe we'll have a replacement for you. Quote Link to comment Share on other sites More sharing options...
davidw35 Posted May 19, 2015 Author Report Share Posted May 19, 2015 I'm in Toronto, Canada. I purchased the mouse within Canada computers and I don't think I have the receipt anymore. Anything would help though, thanks. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 20, 2015 Report Share Posted May 20, 2015 I'm in Toronto, Canada. I purchased the mouse within Canada computers and I don't think I have the receipt anymore. Anything would help though, thanks. Hey davidw35, contact out customer support at ttsupport@thermaltakeusa.com. They will surely find out a way to help you on the mouse! Also keep me updated on the process. Quote Link to comment Share on other sites More sharing options...
cening Posted March 9, 2018 Report Share Posted March 9, 2018 is there a solution to this or do i have to tpye to the support e-mail aswell? i got the same problem now. my mouse worked for 3-4 years now, and everything works fine even the middle button klick works fine, it's just the scroll up and down. i also just figured out, that the profile button on the bottom of the mouse is not working, and if i enter the windows mouse settings (only there) it seems to be permanently scrolling down. Quote Link to comment Share on other sites More sharing options...
cening Posted March 9, 2018 Report Share Posted March 9, 2018 are there admins on this forum? you guys gotta do smthg about that spam tho... Quote Link to comment Share on other sites More sharing options...
squiid Posted May 17 Report Share Posted May 17 I'm also now facing this issue... Is there a fix? I played with my settings a bit and my mouse scrolled for another glorious 2 seconds before it stopped working again. Surely it's not a hardware issue. Quote Link to comment Share on other sites More sharing options...
Edmund Posted June 7 Report Share Posted June 7 I don't know guys, but I have a frequent problem and it's not about software or drivers. I always have this problem in only one thing - in the gear, which is responsible for the scrolling. I usually disassemble the mouse and stick the toothpick into the clamp on that gear so that it fits more tightly. In 90% of cases, this works. Quote Link to comment Share on other sites More sharing options...
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