iKhriz Posted July 25, 2015 Report Posted July 25, 2015 I've had my Model No. MO-TLN-WDOOBK-01 Talon Gaming Mouse for a few months now and I've just started experiencing this issue where I can only alternate between the lowest 2 DPI settings, yellow and red. I was wondering if I had simply triggered a setting somehow with the mouse or if it's an issue that indicates hardware degradation but either way I would really appreciate it if someone could give me some assistance regarding this problem.Thank you. nataGomb and Martinet 2 Quote
Guest Tt Josh Posted July 27, 2015 Report Posted July 27, 2015 I've had my Model No. MO-TLN-WDOOBK-01 Talon Gaming Mouse for a few months now and I've just started experiencing this issue where I can only alternate between the lowest 2 DPI settings, yellow and red. I was wondering if I had simply triggered a setting somehow with the mouse or if it's an issue that indicates hardware degradation but either way I would really appreciate it if someone could give me some assistance regarding this problem. Thank you. Hi iKhriz, did you try with another USB port? try it...it should be blue, dark blue and purple. Also please inform us the country you're from. Quote
iKhriz Posted July 27, 2015 Author Report Posted July 27, 2015 Hi iKhriz, did you try with another USB port? try it...it should be blue, dark blue and purple. Also please inform us the country you're from. I just tried in all my available USB slots, both 1.0 and 2.0, and none of them fixed the issue. As for where I'm from, I live in Australia. Quote
Guest Tt Josh Posted July 28, 2015 Report Posted July 28, 2015 I just tried in all my available USB slots, both 1.0 and 2.0, and none of them fixed the issue. As for where I'm from, I live in Australia. Please contact our local customer support at rma@thermaltake.com.au and we will have person in charge to assist you further. Quote
iKhriz Posted July 28, 2015 Author Report Posted July 28, 2015 Please contact our local customer support at rma@thermaltake.com.au and we will have person in charge to assist you further. Thank you. Quote
Mallrrior Posted August 18, 2015 Report Posted August 18, 2015 Same issue but with a talon blu I am from México, help me plz I love my mouse. Quote
Guest Tt Josh Posted August 20, 2015 Report Posted August 20, 2015 Hi Mallrior, we have tested with a Talon Blu and we did have the flashes from 1 - 5. Can you try to plug your mouse to another computer just to try it out? Quote
Mallrrior Posted August 20, 2015 Report Posted August 20, 2015 Hi Mallrior, we have tested with a Talon Blu and we did have the flashes from 1 - 5. Can you try to plug your mouse to another computer just to try it out? Nothing happend, it still only toggles between the 2 lowest dpi modes Quote
Guest Tt Josh Posted August 21, 2015 Report Posted August 21, 2015 Nothing happend, it still only toggles between the 2 lowest dpi modes Please contact our customer support at ttsupport@thermaltakeusa.com and we will have person in charge to assist you further for the issue. Quote
Mallrrior Posted August 25, 2015 Report Posted August 25, 2015 Please contact our customer support at ttsupport@thermaltakeusa.com and we will have person in charge to assist you further for the issue. Still no awnser... what can I do? Quote
Guest Tt Josh Posted August 26, 2015 Report Posted August 26, 2015 Still no awnser... what can I do? Please provide me your email address that you've used to send to them, so i can tell them to check it for you Quote
Mallrrior Posted August 27, 2015 Report Posted August 27, 2015 Please provide me your email address that you've used to send to them, so i can tell them to check it for you Lorumac2@hotmail.com, there you have it bro Quote
Guest Tt Josh Posted August 28, 2015 Report Posted August 28, 2015 Once the customer support reads your email, they will reply to you Quote
Mallrrior Posted September 13, 2015 Report Posted September 13, 2015 Once the customer support reads your email, they will reply to you I m still waiting for an awnser... I think that im going to stay with a mouse that doesnt work properly Quote
Guest Tt Josh Posted September 14, 2015 Report Posted September 14, 2015 I m still waiting for an awnser... I think that im going to stay with a mouse that doesnt work properly Hi Mallrior, please send the same email to them again and keep me updated on the reply. Quote
PacoDaitanna Posted March 14, 2017 Report Posted March 14, 2017 Hi, i´ve just bought a brand new TALON BLU, and all functions seems to work properly, all but not the most important one, the DPI´s. The mouse moves sooooo slow, i click at DPI changer button, it flashes 1, 2 3 even 4 times, but nothing happen. The mouse moves so slow. Try it on every different USB ports on my PC, try it on another PC and even a laptop, but always the same issue. My last mouse was another older TALON BLU and it worked great until the middle button breaks, so i was so happy with the performance, that i decide to renew it with the same model, but sadly this is happen. I hope you can help me ASAP. Thank you guys, Quote
Tt David Posted March 15, 2017 Report Posted March 15, 2017 The TALON series has a dedicated DPI adjustment button on top of the mouse. The lighting system will flash a color to denote the DPI setting. Red 500 DPI Yellow 750 DPI Blue 1500 DPI Dark blue 2500 DPI Purple 3000 DPI Quote
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