FatJezus 0 Posted June 23, 2020 Report Share Posted June 23, 2020 Hello, I have a Thermaltake "The Tower" case, which for those of you who aren't familiar is a very large case. I have 10 of the Riing 14 Plus Premium Edition fans installed in this case, 5 on each controller, 2 controllers total. All of the fans light up just fine but I get an error that says something like "Controller #2 Error" and two of the fans in the case don't spin. I tried unplugging and re-seating all of the fan cables back into the controllers but this only changed which 2 fans weren't spinning. Any tips on how to get ALL 10 fans spinning at once? Quote Link to post Share on other sites
Tack 55 Posted June 27, 2020 Report Share Posted June 27, 2020 On 6/22/2020 at 8:56 PM, FatJezus said: Hello, I have a Thermaltake "The Tower" case, which for those of you who aren't familiar is a very large case. I have 10 of the Riing 14 Plus Premium Edition fans installed in this case, 5 on each controller, 2 controllers total. All of the fans light up just fine but I get an error that says something like "Controller #2 Error" and two of the fans in the case don't spin. I tried unplugging and re-seating all of the fan cables back into the controllers but this only changed which 2 fans weren't spinning. Any tips on how to get ALL 10 fans spinning at once? Honestly it sound like you need to do a rma and request a new controller. The fans should spin even if configured incorrectly. The fact that it changes when you re-seat thing is very odd. Might want to look over the power connector to the controller. RMA Support (North America): https://support.thermaltake.com/RMA_Agreement.aspx RMA Support (Global): https://my.thermaltake.com/csErma.aspx Quote Link to post Share on other sites
Swiftby 0 Posted June 27, 2020 Report Share Posted June 27, 2020 On 6/23/2020 at 4:56 AM, FatJezus said: Hello, I have a Thermaltake "The Tower" case, which for those of you who aren't familiar is a very large case. I have 10 of the Riing 14 Plus Premium Edition fans installed in this case, 5 on each controller, 2 controllers total. All of the fans light up just fine but I get an error that says something like "Controller #2 Error" and two of the fans in the case don't spin. I tried unplugging and re-seating all of the fan cables back into the controllers but this only changed which 2 fans weren't spinning. Any tips on how to get ALL 10 fans spinning at once? I literally had this same problem myself. I had all my fans spinning just fine before, but not at full speed. I installed TT RGB PLUS and the MOMENT I DID my 140s stopped spinning. All three of them. I have no idea how to bring them back. They still glow. I get error of "Controller #2 Error". This isn't just your controller. Something in the software is messing up the fans. Quote Link to post Share on other sites
FatJezus 0 Posted July 13, 2020 Author Report Share Posted July 13, 2020 On 6/27/2020 at 5:03 AM, Tack said: Honestly it sound like you need to do a rma and request a new controller. The fans should spin even if configured incorrectly. The fact that it changes when you re-seat thing is very odd. Might want to look over the power connector to the controller. RMA Support (North America): https://support.thermaltake.com/RMA_Agreement.aspx RMA Support (Global): https://my.thermaltake.com/csErma.aspx I'll have a look into this, thanks. Quote Link to post Share on other sites
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