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FLOE RIING 360 TT Premium Edition

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Seriously I have never had such bad support from a company !! 
I bought the AIO Floe Riing 360 TT premium edition and at first 
everything worked, but there were error messages but the rgb was 
working and now nothing works! I only have an error code that 
the controller is not detected! I tried everything to unplug it 
and plug it back in nothing works! I am writing to the support 
service and getting no response I am seriously angry I think 
I will return the item



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