JeeP Posted December 6, 2015 Report Share Posted December 6, 2015 i bought a ttesport volous mouse and its was working perfect and i was use my 10 profiles not i can only use from 1 to 6 and from 7to 10 is buged and i cant switch to them plus when i open the software and click to one of buged profile its to slow to load at software screen i cant reset it or save any thing and i see this i will show u with screen shot what is saved Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 7, 2015 Report Share Posted December 7, 2015 i bought a ttesport volous mouse and its was working perfect and i was use my 10 profiles not i can only use from 1 to 6 and from 7to 10 is buged and i cant switch to them plus when i open the software and click to one of buged profile its to slow to load at software screen i cant reset it or save any thing and i see this i will show u with screen shot what is saved Hey Jeep, did you try to reinstall the software? Try to reinstall and restart your computer Show us a short video, that will be great Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 7, 2015 Author Report Share Posted December 7, 2015 ok mate 1st thing thx for answer ya i already try it at another pc and reinstall software i will make a video for what happened and share it with you Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 7, 2015 Author Report Share Posted December 7, 2015 this is the video for what happened http://www.mediafire.com/download/sm78z4tmidjbr0f/2015-12-07_23-13-33.mp4 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 8, 2015 Report Share Posted December 8, 2015 this is the video for what happened http://www.mediafire.com/download/sm78z4tmidjbr0f/2015-12-07_23-13-33.mp4 Thanks for the video, i will show it to the team and will get back to you. Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 9, 2015 Author Report Share Posted December 9, 2015 any new comment about this bug? Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 10, 2015 Author Report Share Posted December 10, 2015 Thanks for the video, i will show it to the team and will get back to you. hay admin anything new? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 11, 2015 Report Share Posted December 11, 2015 Sorry for the delay as the team is currently busy and they will review the case soon. Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 14, 2015 Author Report Share Posted December 14, 2015 Sorry for the delay as the team is currently busy and they will review the case soon. nothing yet? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 15, 2015 Report Share Posted December 15, 2015 Hi Jeep, I've checked with the team and they are currently busy. I've tested from my end with the mouse and the software downloaded from our software and it works from my end, all profiles can be used and changed. Was the software downloaded from our website? TTESPORTS VOLOS SOFTWARE _V2.0 Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 15, 2015 Author Report Share Posted December 15, 2015 Hi Jeep, I've checked with the team and they are currently busy. I've tested from my end with the mouse and the software downloaded from our software and it works from my end, all profiles can be used and changed. Was the software downloaded from our website? TTESPORTS VOLOS SOFTWARE _V2.0 i download it and nithing happend still same bug i can use only 6 profiles from 10 Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 17, 2015 Author Report Share Posted December 17, 2015 Hi Jeep, I've checked with the team and they are currently busy. I've tested from my end with the mouse and the software downloaded from our software and it works from my end, all profiles can be used and changed. Was the software downloaded from our website? TTESPORTS VOLOS SOFTWARE _V2.0 at the moment i feel i got ignored cuz u have nothing to do with this bug Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 18, 2015 Report Share Posted December 18, 2015 We are still waiting for the response for the vendor. Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 24, 2015 Author Report Share Posted December 24, 2015 nothing yet? Quote Link to comment Share on other sites More sharing options...
JeeP Posted December 29, 2015 Author Report Share Posted December 29, 2015 We are still waiting for the response for the vendor. now i know i just get ignored and nothing about your perfect customer services thx Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 30, 2015 Report Share Posted December 30, 2015 We will inform users once we have the news from the vendor. Quote Link to comment Share on other sites More sharing options...
JeeP Posted January 24, 2016 Author Report Share Posted January 24, 2016 We will inform users once we have the news from the vendor. till now nothing happend and my problem still same Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted January 25, 2016 Report Share Posted January 25, 2016 As being mentioned earlier, we will inform users when we have news from the vendor. Quote Link to comment Share on other sites More sharing options...
JeeP Posted March 26, 2016 Author Report Share Posted March 26, 2016 As being mentioned earlier, we will inform users when we have news from the vendor. till now i got nothing and my problem is still same Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 28, 2016 Report Share Posted March 28, 2016 till now i got nothing and my problem is still same Hi, please contact our support at cs1@thermaltake.com, they might arrange a replacement for you while we're waiting for our vendor. Quote Link to comment Share on other sites More sharing options...
JeeP Posted July 1, 2016 Author Report Share Posted July 1, 2016 Hi, please contact our support at cs1@thermaltake.com, they might arrange a replacement for you while we're waiting for our vendor. i contact with this cs1@thermaltake.com and i got nothing from them Quote Link to comment Share on other sites More sharing options...
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