Grim28 2 Report post Posted December 20, 2015 Hi bought this mouse trying to configure dpi but keep getting please plug in gaming device to start the ap configuration ive installed all the drivers from the website tried to run as administrator and still getting this problem please help as now the setting for 3 dpi is now dead slow please help. 2 natapa and irinapa reacted to this Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted December 21, 2015 Hi bought this mouse trying to configure dpi but keep getting please plug in gaming device to start the ap configuration ive installed all the drivers from the website tried to run as administrator and still getting this problem please help as now the setting for 3 dpi is now dead slow please help. Hi Grim28, try to uninstall the USB port from Device Manager and reinstall the driver again. Once installation completed, restart you computer and that might help. Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 21, 2015 Hi Did that still the same error Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted December 21, 2015 Did you try with another USB port or another computer? Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 21, 2015 Hi Yup even on a new motherboard same thing thanks Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 28, 2015 Hi So any other ideas im using w10 go to manage see the usb controller unistall that reinstall restart and still get the same error anything else i can do. thanks Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted December 28, 2015 Hi So any other ideas im using w10 go to manage see the usb controller unistall that reinstall restart and still get the same error anything else i can do. thanks which country are you from? Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 30, 2015 From South Africa Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 30, 2015 and my mouse appears to come up in device manager HID Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted December 30, 2015 So did the problem resolved now? Quote Share this post Link to post Share on other sites
Grim28 2 Report post Posted December 30, 2015 nope still same issue please plug in a gaming device Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted December 30, 2015 Please send an email to our customer support at cs1@thermaltake.com and our customer support will assist you. Quote Share this post Link to post Share on other sites
skylovefan55 0 Report post Posted January 11, 2016 Hi, I got a probleme with this can someone help me to fix this. *** Am from Thailand my english is not really good *** Thanks a lot. Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted January 12, 2016 Hi, I got a probleme with this can someone help me to fix this. *** Am from Thailand my english is not really good *** Thanks a lot. Hi, you can find the software here: http://www.ttesports.com/Mouse/2/BLACK/productPage.htm?a=a&g=ftr#.VpRVWvl96M8 Quote Share this post Link to post Share on other sites
skylovefan55 0 Report post Posted January 12, 2016 Hi, you can find the software here: http://www.ttesports.com/Mouse/2/BLACK/productPage.htm?a=a&g=ftr#.VpRVWvl96M8 Hi, Its still not working. Still the same. Quote Share this post Link to post Share on other sites
Guest Tt Josh Report post Posted January 13, 2016 Hi, Its still not working. Still the same. Please check the SERIAL NUMBER under your mouse (for example: P/N:MO-BLK002DT or DTA)? If it's DT, then you will need to install: TT ESPORTS BLACK UPDATE TOOL V1.0.0 If it's DTA, then you will need to install: TT ESPORTS MOUSE CRACK TOOL After opening the tool, press the "Reset" button. Quote Share this post Link to post Share on other sites
