crank Posted February 26, 2016 Report Posted February 26, 2016 Hello. I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:) Quote
Guest Tt Josh Posted February 26, 2016 Report Posted February 26, 2016 Hello. I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:) Hi, did you try with another computer or another USB port? As for TALON, we do not have any software for this mouse. Quote
crank Posted February 26, 2016 Author Report Posted February 26, 2016 tried both those things, still cuts out Quote
Guest Tt Josh Posted February 26, 2016 Report Posted February 26, 2016 Which country are you from? We'll provide you the customer support email and you can contact our support. Quote
Guest Tt Josh Posted February 26, 2016 Report Posted February 26, 2016 New zealand Please contact our Australia branch at rma@thermaltake.com.au and we will have someone to assist you further on the mouse! Quote
crank Posted February 26, 2016 Author Report Posted February 26, 2016 are you suggesting a warranty request? Quote
seti Posted February 28, 2016 Report Posted February 28, 2016 I am having the same issue with my wife's mouse. Mine (green) works fine. Have tried it on both computers. Quote
Guest Tt Josh Posted March 1, 2016 Report Posted March 1, 2016 are you suggesting a warranty request? You can contact the support for the warranty issue Quote
Guest Tt Josh Posted March 1, 2016 Report Posted March 1, 2016 I am having the same issue with my wife's mouse. Mine (green) works fine. Have tried it on both computers. Which mouse are you referring to? Talon? we do not have Talon Green. Quote
seti Posted March 1, 2016 Report Posted March 1, 2016 the level 10M corded mouse. I have the green one. works fine. The wife's, the black one, constantly connects and disconnects. Same on both computers. Quote
Guest Tt Josh Posted March 1, 2016 Report Posted March 1, 2016 the level 10M corded mouse. I have the green one. works fine. The wife's, the black one, constantly connects and disconnects. Same on both computers. If you're in the States, please contact our support at: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote
arqdavito Posted October 24, 2017 Report Posted October 24, 2017 I have this same problem please help I'm in Guadalajara, Jalisco, Mexico. Thank you Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.