MorteRivenditore Posted March 20, 2016 Report Share Posted March 20, 2016 So to start this off ima say i dont remember when i bought it but i believe it was within a year or 2 recently bin noticing a few issues one being that the sound keeps cutting out. Well a few minutes ago i went to load up my stream and whatnot and went to go play a game and all of a sudden the earpiece basically fell off of were its attached to the frame. The cord is still intact and attached but the screw or w.e was holding it decided it didnt want to hold it any more. Can anyone suggest any ideas to fix this issue/defect (for both the earpiece and the sound loss) Will attach a picture bellow with what i mean incase i didnt explaine very wellhttps://gyazo.com/16c1fb6dadc7808341408ca68fac582dhttps://gyazo.com/5630d9c52df246949af8746d5a0792d7 https://gyazo.com/0d02be8a411258d8826d15ef33292edd adelinevoc 1 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 21, 2016 Report Share Posted March 21, 2016 So to start this off ima say i dont remember when i bought it but i believe it was within a year or 2 recently bin noticing a few issues one being that the sound keeps cutting out. Well a few minutes ago i went to load up my stream and whatnot and went to go play a game and all of a sudden the earpiece basically fell off of were its attached to the frame. The cord is still intact and attached but the screw or w.e was holding it decided it didnt want to hold it any more. Can anyone suggest any ideas to fix this issue/defect (for both the earpiece and the sound loss) Will attach a picture bellow with what i mean incase i didnt explaine very well https://gyazo.com/16c1fb6dadc7808341408ca68fac582d https://gyazo.com/5630d9c52df246949af8746d5a0792d7 https://gyazo.com/0d02be8a411258d8826d15ef33292edd Hi, which country are you from? I'll provide you the support email for you. Quote Link to comment Share on other sites More sharing options...
MorteRivenditore Posted March 24, 2016 Author Report Share Posted March 24, 2016 canada Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 24, 2016 Report Share Posted March 24, 2016 canada Please contact our support from the States at: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote Link to comment Share on other sites More sharing options...
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