monosk8er Posted August 9, 2016 Report Share Posted August 9, 2016 Hello everyone, i just bought the combo and i'm getting frustrated because the software for the challenger prime won't do anything, it just stays on "please wait------" message, i tried to uninstall drivers/software, and nothing, software won't change anything on the keyboard, pleas helpPS: I'm running windows 10 x64 Quote Link to comment Share on other sites More sharing options...
Tt David Posted August 11, 2016 Report Share Posted August 11, 2016 Could you try this one? http://www.ttesports.com/files/Product_download/challengerprimergbkeyboardfirmwareupdate2.0.rar Quote Link to comment Share on other sites More sharing options...
monosk8er Posted August 11, 2016 Author Report Share Posted August 11, 2016 i already did, does not recognize the keyboard http://subefotos.com/ver/?a65e81d7223cd03a01cca2da2331abf8o.png Quote Link to comment Share on other sites More sharing options...
Tt David Posted August 19, 2016 Report Share Posted August 19, 2016 Could you open your device manager and find your keyboard? Then you can refresh the keyboard with our software. Quote Link to comment Share on other sites More sharing options...
monosk8er Posted August 19, 2016 Author Report Share Posted August 19, 2016 still nothing, also when i start the pc and i press the A key it writes "sd" instead of "a", i have to press the m1 key to fix it, the software does not work at all and now the keyboard is typing 2 letters instead of 1 like "aa" or "dd", im really frustrated, please help Quote Link to comment Share on other sites More sharing options...
Tt David Posted August 22, 2016 Report Share Posted August 22, 2016 Software download link: http://www.ttesports.com/Keyboard/156/CHALLENGER_Prime/productPage.htm?a=a&g=ftr#.V7pae_l97RY If it doesn't work, could you please contact our customer service: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com.tw Europe: support@thermaltake.de Quote Link to comment Share on other sites More sharing options...
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