Junioretc Posted September 9, 2016 Report Posted September 9, 2016 Looking to pick this up but noticed there's only a 3 pack available. I have a 480 rad and need an extra fan. Can I not buy a single fan? or will it be available at a later date?
Tt_Jessica Posted October 18, 2016 Report Posted October 18, 2016 Hi Junioretc, it's only a 3 pack available. But we will take your feedback to the team. Sorry for the inconvenience.
ThermalHenry Posted October 25, 2016 Report Posted October 25, 2016 Hi Thermal Mike. I purchased a set of the premium Riing 12 RGB fans (actually 2 sets) and installed the fans and controller. The controller has the molex power connected and the usb cable is connect to the mother bother to the USB 9 pin heade (I tried both USB 1314 and USB 1112). Also installed the Software downloaded from the Thermaltake office website. I am not able to control or read any stats from the software. Upon firing up the software, there is an error saying "Riing RGBFan HID" has stopped. I am using windows 10 and the motherboard I am using is the ASUS Maximus VIII Formula. I tried just single controller (yes I did check the dip switch). Also I tried plug/unplug the usb cable to the controller and windows seems to detects the change of device configuration; so the USB connection (physically) between the controller and the MB appears to be okay. I am wondering what would be the problem. Please help and let me know if more detail is required. Thanks Henry
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